Privacy Policy

The Wedding Industry Awards (“we” or “us”) takes your privacy seriously. This Privacy Policy explains how we will use information about you and the steps we take to ensure your information is kept secure and confidential. It should be read together with The Wedding Industry Awards Terms and Conditions of Use.

Please read this Privacy Policy carefully. If you enter the awards, vote for a supplier who has entered the awards, nominate a supplier or subscribe to our Website in any way, you will be regarded as having read and accepted this Privacy Policy. You must not enter the awards, nominate a wedding supplier, vote for a wedding supplier or subscribe to any aspect of our Website if you do not accept this Privacy Policy.

The Wedding Industry Awards, a trading name of 23 Events Limited (company number 7526915), is the data controller under the Data Protection Act 1998 in relation to the processing of your personal data when you enter the awards, vote for a supplier who has entered the awards, nominate a supplier or subscribe to our Website in any way. Our registered address is Prima Accounting, 128 St Johns Road, Woking, Surrey GU21 7PS. If you have any queries relating to our Privacy Policy, use of your personal data or any other related data protection questions, please contact

This Privacy Policy (and The Wedding Industry Awards Terms and Conditions of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It explains what information we gather and helps us ensure that you understand and consent to our uses of such information.

Please note that the Website may from time to time contain links to and from other websites. If you follow a link to any of these websites please note that we are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this Privacy Policy. Please check the individual privacy policy of any website before you submit any personal data to them.

We occasionally modify our Privacy Policy and will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Please check our Privacy Policy frequently to ensure that you are aware of any changes. Your continued use of the Website after any such changes will constitute your acceptance of the updated Privacy Policy.

The Information We Collect

When you supply any personal information to the Website we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to us will only be used within The Wedding Industry Awards. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to the Website or otherwise engage in any disruptive behaviour on the Website , we can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content.

We will hold your personal information on our systems for as long as you use the service you have requested. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on the Website unless you specifically agree to be contacted for such purposes via email subscription, when submitting your information on our Webite, or at a separate time if you sign up specifically to receive such promotional services.

We collect personal information about you when you give this to us in the course of registering for and/or using our Website, for example, when you vote for an Entrant, subscribe to receive our newsletter. When you use our Website, we may also store information about how you use our Website, for example, entering a / your business into the awards, voting for Entrants, nominating a wedding supplier(s), subscribing to receive the newsletter, the pages viewed, the website from which you came to visit our Website, changes you make to information you supply to us.

We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.

Purposes for which we use information about you

We may use your personal information for the following purposes:

  1. to process your registration to enable you to access and use the Website; and/or
  2. to provide you with our newsletter or other communications; and/or
  3. to identify you and authenticate your use when you visit the Website; and/or
  4. to provide you with information about features of the Website which we think may be of interest to you; and/or
  5. to send you information about The Wedding Industry Awards products and services which we think may be of interest to you; and/or
  6. to ensure that content from the Website is presented in the most effective manner for you and your computer; and/or
  7. to notify you about changes to our service and/or the Website; and/or
  8. to personalise and improve aspects of our overall service to you and our other users, as well as carrying out research such as analysing market trends and customer demographics; and/or
  9. to help diagnose problems with our server and to administer the Website.

Passing on information about you

Your personal information will only be disclosed to third parties once your spcific consent has been given, as follows:

  1. Third parties, including but not limited to companies whose products or services are included on our website with a view to providing you with information requested by you. When these companies use your data in this way, they will be acting as data controllers of your information and therefore you should view their privacy policies or contact them directly for further information. For further information about these third parties, please contact us at Some third parties with which we share your information may use it to carry out research such as analysis of market trends and customer demographics and to customise and develop the product/service which they offer to you or other individuals in the future.
  2. Regulatory/governing bodies for the purposes of compliance monitoring;
  3. Selected other third parties whose products, services or other offers we believe may interest you.

Where permitted by data protection and privacy law, we may also disclose information about you, or access your account:

  1. if required or permitted to do so by law; and/or
  2. if required to do so by any court, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency; and/or
  3. if necessary in connection with legal proceedings or potential legal proceedings; and/or
  4. in connection with the sale or potential sale of all or part of our business or the company.

If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering.

Keeping you informed of offers and services

We will only advise you via e-mail, post, telephone or by text of products, services and other offers we think may interest you if you have specifically granted your consent to receive such communications.

Whenever you provide us with personal information, we will give you an opportunity to give your consent to us and others to use and share your information for marketing purposes.

Any electronic marketing communications we send you will include clear and concise instructions to follow should you wish to unsubscribe at any time.

After giving us your consent, should you no longer wish to be contacted by us, you can advise us at any time by sending an email to

After giving your consent, you can also ask us at any time to stop passing your information to third parties for marketing purposes, which we will do. Such a request may result in us ceasing to offer the services to you.

Improving our Service to you

In order to ensure the services we provide you continue to meet your needs we may ask you for feedback on your experience of using the Website. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the Website.

Third parties and data privacy

If you decide to enter into a contract with a third party through this Website, the information you have provided to us together with any further information requested by, and supplied by you or us to the third party will be held by the third party for the purposes set out in that third party’s privacy policy. Therefore, you are strongly advised to read the third party’s privacy policy and satisfy yourself as to the purposes for which they will use your personal information before entering into the contract. We have no responsibility for the uses to which a third party puts your personal information.


A cookie is a very small text file placed on your computer. Cookies help us to keep track of the pages you and other visitors have been to on our Website and to tell us whether you have visited the Website previously in order to deliver a better service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you login to our Website.

Our Website uses a content management system to allow us to update content and images. Our Website is hosted at Rackspace in London and uses Cloudflare to provide a secure barrier that provides complete DDoS protection. The hosting is run by an infrastructure management company called M Group contracted by Maxx Design Ltd to manage the servers and their operation.

We use Google Analytics to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. The User and Event Data Retention within Google Analytics is set to 'Do Not Automatically Expire'. Google Analytics data will be stored indefinitely, subject to acceptance and interaction of Google Analytics cookies.

Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website

To opt-out of being tracked by Google Analytics across all websites visit

Our website works better with cookies enabled. Our cookies don't give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies. There are instructions on how to delete cookies ( on the 'About Cookies' website.

For more information about how Maxx Design Ltd processes data, please view their Privacy Policy ( For more information about how Cloudflare processes data please view their Privacy Policy (




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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including IP address, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.




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The _cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis











Google set a number of cookies on any page that includes a Youtube video. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Youtube users, including information that links your visits to our website with your Google account if you are signed in to one.

Information Access

You have a right to access information held about you and you can do this by emailing Any access request may be subject to a fee of £5 which we are legally entitled to charge you to meet our costs in providing you with details of the information we hold about you. You can also request us to correct any factual inaccuracies in that information or delete any of that information from our records.

Your responsibility for the information you provide

You may complete a registration process as part of your use of this Website which may include the creation / provision by us of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. Where you do disclose to or share with anyone your username, password and/or other identification information, you are solely responsible for all activities undertaken on this Website using your username, password and/or other identification information.

You must check and ensure that all information, content, material or data you provide on this Website is correct, complete, accurate and not misleading and that you disclose all relevant facts.

Transferring your information abroad

The data that we collect from you may be transferred to, and stored at, a destination outside of the EEA. It may also be used, stored and processed by staff operating outside of the EEA who work for us or one of our suppliers. We will take all steps reasonably necessary to ensure that your information is treated securely and adequately protected in accordance with this Privacy Policy. By submitting your personal data, you agree to this transfer, storing and processing described in this Privacy Policy.


All information you provide to us is stored on our secure servers. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. Whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. The section titled 'Your responsibility for the information you provide' explains your obligation to keep secure any password which you create when registering

Last updated: May 2018

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