TWIA Success Story 11: Serentipi
Serentipi
Regional Winner
Wedding Marquee Provider of the Year 2019
Yorkshire & North East Region
What has TWIA meant to us
‘Those moments in life that take you out of your comfort zone are the ones that make you feel truly alive!’
That’s why we began Serentipi and that’s what I remember thinking as I nervously clicked the ‘send’ button for our application into the TWIA awards 2018. Boy, am I glad I did!!
Above all, our passion for what we do shines through and being such an integral part of someone’s wedding is something that inspires us every day. Receiving heartfelt cards and pressies reflecting all our hard work made the decision easy and we thought…’let’s go for it!’
It was such an unexpected honour to be awarded regional winner and we’ve been totally overwhelmed with the ongoing support we’ve received ever since. Not only that, the whole TWIA experience has been amazing for us and our business, so I’d like to talk to you about what TWIA has meant to us.
Firstly, from start to finish, being involved in TWIA has been incredible. The fact that our real couples took the time out from their busy lives to vote for us was truly heart-warming. Reading our client feedback over a cuppa was like being at the awards all over again as we excitedly scrolled through the forms and scores. Our ethos of ‘above & beyond’ kept cropping up along with recognition and appreciation for the fact that we really do go that extra mile! When we hear kind words of praise and gratitude, it makes everything we do worthwhile and inspires us to grow and develop even further into the future.
Obviously, it was a real career highlight to receive the award but what makes it even better is the fact that TWIA are so highly regarded and recognised in the Industry as a whole. When we did our research, it was only TWIA that we wanted to go for. The fact that they are completely independent, use experienced judges, are rigorous, fair and base their decision on the people who matter the most (real couples), made it a ‘no-brainer’ for us.
Our wedding couples, supplier friends and peers have all congratulated us and we’ve even been approached by new venues asking to work with us to offer tipi weddings as a direct result of them hearing about our award! We’ve always had a strong relationship with everyone involved with Serentipi but TWIA has helped to grow and develop this to another level. It was also lovely to see a number of our Industry creative friends win themselves and celebrating together at the Nationals was incredible (and slightly messy!!).
The whole process also helped enormously with the dreaded ‘admin’ which seems to be never-ending in this Industry! TWIA gave me the motivation to be more pro-active with asking for testimonials & reviews, sprucing up my website and keeping our social media pages fresh and intriguing. It’s definitely made me think about our business on a much deeper level.
Our profile, bookings and client confidence have all been massively elevated by TWIA but it’s been the boost to our feelings of self-worth and pride in what we do that have impacted us the most as a company.
At the end of the day, it’s not often you get a ‘pat on the back’ when you’re running your own business and TWIA has definitely been a much-needed reassuring friend to tell us that we’re doing a cracking job!!
My parting advice…
‘There’s nothing worse than feeling regret for something you were too afraid to do.
Try. Otherwise you’ll never know…’
